Privacy Policy

1.Who we are

Mocasen is a B2B wholesale supplier specializing in trading cards, toys, and collectibles. We provide product sourcing and wholesale services to distributors, retailers, and business partners worldwide.

Suggested text: Our website address is: http://mocasen.com.

2.Information We Collect

When you contact us, submit an inquiry, or request a quotation, we may collect the following information:

  • Your name and company name
  • Email address and phone number
  • WhatsApp contact information
  • Country or region
  • Product interests and purchasing requirements
  • Other information you voluntarily provide

We may also collect technical information, such as your IP address, browser type, and website usage data, where applicable.

3.How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide quotations
  • Communicate about products, pricing, and wholesale opportunities
  • Process and manage business orders
  • Provide customer support
  • Improve our website and services
  • Maintain website security and prevent misuse
  • Send product updates or marketing communications where permitted by law

We do not sell your personal information to third parties.

4.Cookies

Our website may use cookies and similar technologies to support essential website functions, improve user experience, and understand website performance.

Depending on the services enabled, cookies may also be used for analytics or advertising purposes. Where required by applicable law, we will request your consent before using non-essential cookies.

You can manage cookies through your browser settings or any cookie preference controls available on our website.

5.Embedded Content from Other Websites

Our website may include embedded content, such as videos, images, or social media content.

Embedded content from third-party websites may collect information about you, use cookies, or track your interactions in accordance with their own privacy policies.

6.Third-Party Services

We may use third-party services to operate our website and communicate with customers, including:

  • WhatsApp for business communication
  • Website hosting and security providers
  • Email and inquiry form services
  • Website analytics and advertising services, if enabled

These service providers may process information as necessary to deliver their services, subject to applicable data protection requirements.

7.Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business relationships, fulfill contractual obligations, or comply with applicable legal requirements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8.How We Protect Your Information

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of internet transmission or electronic storage is completely secure.

9.Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request a copy of your information, where applicable

To exercise these rights, please contact us using the details below. Certain requests may be subject to legal exceptions.

10. International Data Transfers

As we serve customers worldwide, your information may be processed in countries outside your country of residence. Where required, we will use appropriate safeguards for international transfers of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Company / Brand: Mocasen

Website: https://mocasen.com/